Unpair AirPods
- On iPhone or iPad: Go to Settings , tap the name of your AirPods near the top of the screen, then tap Forget This Device. This removes the AirPods from all the devices where you’re signed in with the same Apple ID.
- On Apple Watch: Go to the Settings app > Bluetooth, tap , then tap Forget Device to remove AirPods from all devices where you’re signed in with the same Apple ID.
- On Mac: Choose Apple menu > System Settings, click the name of your AirPods in the sidebar (you may need to scroll down), then click Forget this Device.
- On Apple TV: Go to Settings > Remotes and Devices > Bluetooth, then select your AirPods. Select Forget this Device.
Note: After removing your AirPods, you must pair them with a device associated with your Apple ID to use them again.
Restart AirPods
If your AirPods aren’t working right, try restarting them.
Do one of the following:
- AirPods (all generations) or AirPods Pro (all generations): Put the AirPods in their case, then close the lid for a minimum of 10 seconds.
- AirPods Max: On the right headphone, press and hold the Digital Crown and the noise control button at the same time until the status light next to the charging port flashes amber (around 10 seconds), then immediately release the buttons.Important: If you hold the buttons longer than around 10 seconds, AirPods Max return to factory settings.
Return AirPods to factory settings
If your AirPods aren’t working correctly after you restart them, you can return them to their factory settings.
Do one of the following:
- AirPods (all generations) or AirPods Pro (all generations): Put the AirPods in their case, close the lid, then wait 30 seconds. Open the lid, then press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.
- AirPods Max: On the right headphone, press and hold the Digital Crown and the noise control button at the same time until the status light next to the charging port changes from flashing amber to flashing white (around 15 seconds).
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