President’s Directive Spurs 300% Growth in eCitizen Revenue

1.Impressive Revenue Increase:

    Revenue collected through the government’s eCitizen platform surged by a remarkable 300 percent in just three months, from June to October 2023.

    2. Presidential Directive:

    President William Ruto’s directive in June 2023 mandated that all government services be made accessible through the eCitizen platform, aiming to enhance access to services and boost revenue collection.

    3.Striking Revenue Growth:

    The impact of this directive was evident as revenue on the eCitizen platform skyrocketed. In June 2023, it stood at Ksh.1,397,301,980, but by September 2023, it had soared to an astounding Ksh.4,186,704,046, marking a phenomenal 300 percent growth.

    4. Monthly Revenue Highlights:

    Monthly revenue figures for July and August 2023 were also noteworthy, reaching Ksh.2,320,210,423 and Ksh.3,590,051,462, respectively. These figures underscore the consistent upward trend in revenue collection through eCitizen.

    5. Service Accessibility:

    By October 4, 2023, a total of 10,513 government services had been seamlessly integrated into the eCitizen platform, ensuring citizens can access a wide array of government services online.

    6. Ongoing Expansion:

    Beyond fully integrated services, an additional 4,184 services were in the process of being partially integrated. This ongoing effort aims to broaden the range of services accessible via eCitizen.

    7. Future Vision:

    The government’s commitment to migrating all government services to the eCitizen platform is evident. The goal is to complete the full integration of remaining services by December 31, 2023, showcasing a proactive approach to enhance accessibility and revenue collection.

    The remarkable surge in revenue collection on the eCitizen platform highlights the positive impact of government initiatives to make services more accessible and efficient for citizens. The presidential directive and continued service integration demonstrate a dedication to modernization and digitalization, resulting in substantial revenue growth.

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