7 Effortless Ways to Verify Your NHIF Membership Status
1. SMS Method:
One of the simplest ways to check your NHIF membership status is through a text message. Here’s how:
Compose a text message on your mobile phone.
Type “ID (space) Your ID Number” (e.g., “ID 12345678”).
Send the message to NHIF’s SMS service number, which is usually 21101.
Within a short time, you will receive a response confirming your NHIF membership status. This method is quick, convenient, and available to anyone with a mobile phone.
2. USSD Code:
Another efficient method is using USSD (Unstructured Supplementary Service Data) codes on your mobile phone. Here’s how:
Dial *155# on your mobile phone.
Follow the on-screen prompts to check your NHIF status.
The USSD method is user-friendly and doesn’t require an internet connection. It provides immediate results and is accessible to most mobile phone users.
3. NHIF Website:
NHIF’s official website offers a user-friendly platform to check your membership status. Here’s how:
Visit the official NHIF website (https://selfcare.nhif.or.ke/).
Look for the “Member Services” or “Check Status” section.https://selfcare.nhif.or.ke/
Enter your NHIF membership number or ID number.
Follow the on-screen instructions to check your NHIF status.
This method allows you to verify your membership from the comfort of your home, as long as you have an internet connection and your membership details handy.
4. NHIF Selfcare Portal or Mobile App:
For tech-savvy individuals, NHIF provides a selfcare portal and a mobile app. Here’s how to use it:
Download and install the NHIF Selfcare App if available for your device.
Log in with your NHIF membership details.
Navigate to the section for checking your NHIF status.
The selfcare portal and app offer additional features, such as accessing your NHIF statement and tracking your contributions, making it a comprehensive tool for members.
5. In-Person Visit to NHIF Branch or Huduma Center:
If you prefer face-to-face assistance, you can visit a nearby NHIF branch or Huduma Center. Here’s what to do:
Approach the NHIF service desk and request assistance to check your NHIF status.
Provide them with your NHIF membership or ID details.
This method is ideal for those who prefer personalized assistance and may have specific inquiries related to their NHIF membership.
6. Contact NHIF Customer Service:
NHIF operates a customer service hotline where you can inquire about your membership status. Here’s how:
Call NHIF’s customer service hotline,0800 720 601 (Toll Free)
Speak to a representative and provide your NHIF membership or ID information for status inquiry.
Customer service representatives are trained to assist with membership inquiries promptly and professionally ,customercare@nhif.or.ke
7.NHIF Statement from Employer:
If you are employed, you can request your employer’s HR department to provide you with an NHIF statement. This statement will show your NHIF contribution status and details, ensuring your membership is active.
Verifying your NHIF membership status is a simple yet essential task to ensure you have access to quality healthcare services in Kenya. Whether you choose the SMS method, USSD code, website, mobile app, in-person visit, customer service call, or employer’s statement, NHIF provides multiple convenient options to check your membership status. Take advantage of these effortless methods to stay informed about your NHIF membership and enjoy the benefits it offers for your health and well-being.